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Dear Lisbon - Palace Chiado Suites 

Featuring free WiFi throughout the property, Dear Lisbon - Palace is situated in Lisbon, 200 metres from Chiado. It is is located in a historic, protected and renovated building from the 19th century, which has the reception on the ground floor and a...

Rooms total: 9

Important Information

Please note that when booking for more than 3 rooms, different policies and additional supplements may apply. Some rooms feature open space bathrooms. Room allocation is subject to availability. Please inform the correct number of guests that will use this reservation (if any child also inform the age). You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that all suites are on the first floor and there is no elevator access. The suites can only be accessed via staircase, due to the building's historic nature. Please note that an extra bed can only be provided upon request and is only available in the Deluxe Suite. Please note that, for late check-in, an access code will be provided to guests. In the case of a group reservation, the group will be required to adhere to the following policies and conditions: •In a group reservation, the flexible rate will be converted to a non-refundable rate immediately to secure and guarantee the reservation. •Please note that outside food or drinks are not permitted. •A complete rooming list with essential information, such as ETA and bed preferences, is required 30 days prior to arrival. •While we will make an effort to accommodate bed preferences, we cannot guarantee availability; •We do not have a breakfast room, and our breakfast is served to the room based on the guest's daily menu selection. Each preparation takes 15 minutes, making it physically impossible to serve more than one room at the same time; •Due to the specific room conditions, it is not possible to have guests from other rooms join together for breakfast as the rooms are intended solely for the accommodation of the guests sleeping in them.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • Airport shuttle
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Airport shuttle (additional charge)
  • Daily housekeeping
Food & Drink
  • Breakfast in the room
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized