Das Grafenstein Familienresidence

Das Grafenstein Familienresidence offers views of the Etschtal valley, and is just 1 km from the centre of Cermes. The property is surrounded by fruit orchards and vineyards and features a kids pool. Guests can enjoy views of the valley from all the...

Rooms total: 13

Important Information

Outdoor pool open from May to September.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Family rooms
Lift
Safety deposit box
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Golf course (within 3 km)
Games room
Spa and wellness centre
Children's playground
Table tennis
Hiking
Cycling
Horse riding
Indoor pool
Indoor pool (seasonal)
Entertainment staff
Kids' club
Steam room
Spa lounge/relaxation area
Walking tours

Services

Babysitting/child services
Laundry
Packed lunches
Tour desk
Fax/photocopying
Concierge service
Strollers

Food & Drink

Bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (seasonal)
Outdoor furniture
Picnic area
Outdoor fireplace

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Pool and wellness

Water slide
Pool with view
Heated pool
Salt-water pool
Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Transport

Public transport tickets

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles
Indoor play area
Kids' outdoor play equipment
Baby safety gates

Safety & security

Key access
Smoke alarms
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety