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Set in Mariánské Lázně and with Colonnade by the Singing Fountain reachable within 300 metres, Ensana Hvězda - Imperiál - Neapol features a tour desk, allergy-free rooms, a terrace, free WiFi and a restaurant. A sauna and a ski equipment rental servi...

Rooms total: 9

Important Information

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Heating
  • Allergy-free room
  • Non-smoking throughout
Activities
  • Tennis court
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Skiing
  • Spa and wellness centre
  • Massage
  • Table tennis
  • Hot tub/Jacuzzi
  • Hiking
  • Cycling
  • Bowling
  • Horse riding
  • Squash
  • Indoor pool
  • Indoor pool (all year)
  • Evening entertainment
  • Beauty Services
  • Facial treatments
  • Hair treatments
  • Manicure
  • Pedicure
  • Hair cut
  • Hair colouring
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Fitness
  • Fitness classes
  • Fitness/spa locker rooms
  • Temporary art galleries
  • Walking tours
  • Tour or class about local culture
  • Live music/performance
Services
  • Room service
  • 24-hour front desk
  • Airport shuttle
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Packed lunches
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Airport shuttle (additional charge)
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Ski
  • Ski school
  • Ski equipment hire on site
  • Ski pass vendor
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
Accessibility
  • Wheelchair accessible
Pool and wellness
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Entertainment and family services
  • Kids' outdoor play equipment
Safety & security
  • Key card access
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered