Crowne Plaza Dubai Marina, an IHG Hotel

Recommended

Crowne Plaza Dubai Marina has 5 dining outlets, outdoor swimming pool, a fitness centre and bar in Dubai. Boasting family rooms, this property also provides guests with a sun terrace.

Rooms total: 332

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Crowne Plaza Dubai Marina, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Upon check in, please provide a valid ID with a photo for all occupants eg, original passport, original GCC resident card. On arrival, Guests are required to provide their consent with applicable disinfection fee of AED 250 net if the guest is tested COVID19 positive during their stay at the hotel. They can extend their stay in the same room at applicable room rate or choose to shift to Dubai Health Authority approved hospital for isolation purposes.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Allergy-free room
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Fitness centre
Golf course (within 3 km)
Spa and wellness centre
Massage
Kids' club
Spa facilities
Steam room
Spa/wellness packages
Back massage
Neck massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Fitness/spa locker rooms
Themed dinner nights
Happy hour

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Valet parking
Currency exchange
Packed lunches
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Trouser press
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor pool
Outdoor pool (all year)

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom
Visual aids: Braille

Pool and wellness

Pool bar
Pool cover
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety