Crowne Plaza Dubai Festival City

Recommended

Set on the Dubai Creek, this non-smoking hotel offers luxurious accommodation with unmatched views of Dubai’s skyline. It features an outdoor pool and direct access to the Festival City Mall. Crowne Plaza’s spacious rooms offer designer furniture an...

Rooms total: 592

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Non-smoking throughout
Air conditioning
Designated smoking area

Activities

Sauna
Fitness centre
Golf course (within 3 km)
Spa and wellness centre
Children's playground
Hot tub/Jacuzzi
Kids' club
Evening entertainment
Beauty Services
Facial treatments
Body treatments
Body scrub
Body wrap
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Fitness classes
Personal trainer
Fitness/spa locker rooms
Themed dinner nights
Happy hour
Live music/performance

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Valet parking
Currency exchange
Car hire
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Shuttle service (free)
Trouser press
Airport shuttle (free)
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Pool and wellness

Pool with view
Heated pool
Pool bar
Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Entertainment and family services

Indoor play area

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety