Copthorne Hotel Rotorua

Copthorne Hotel Rotorua is located midway between central Rotorua and the Whakarewarewa Thermal Reserve. Facilities include a heated outdoor pool. Guests enjoy free WiFi throughout.

Rooms total: 57

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash. A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival. The guest will be charged a prepayment of the total price at the time of booking. Guests under the age of 18 can only check in with a parent or official guardian. For more information, please contact the property using the contact details found on the booking confirmation.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Designated smoking area

Activities

Golf course (within 3 km)
Fishing
Hot tub/Jacuzzi
Hiking
Cycling
Horse riding

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Fax/photocopying
Luggage storage
Daily housekeeping

Food & Drink

Restaurant
Bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Outdoor pool
Outdoor pool (all year)
Outdoor furniture
Picnic area

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and wellness

Sun loungers or beach chairs
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

Key access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety