Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

Recommended

Set by a park, Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden is located in Bondues, just on the edge of Tourcoing, and a 15-minute drive from the centre of Lille.

Rooms total: 51

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the restaurant is open from Monday to Thursday evening, 19:00 to 21:00. It is closed on bank holidays. Breakfast is served during the week from 6:30 to 9:30 and during the weekend, from 7:00 to 10:30. Please note that restaurant is closed on Friday, Saturday and Sunday evening but snacks are available (pizzas, sandwichs, charcuterie board..). Check in starts from 6pm. If you arrive after 23:00 from Monday to Thursday or after 21:00 from Friday to Sunday, please contact the property to receive access instructions. The hotel does not have a lift, please contact the property in advance if you have reduced mobility. Pleae note that on annual holidays, our restaurant will be exceptionally closed until Sunday August 27 inclusive. snacks are offered (pizzas, sandwiches, charcuterie platter, etc.) we have a list of open restaurants nearby available to our friendly customers. The reception will be open until 9:30 p.m. during this same period. Please contact us to receive access instructions after this time.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Safety deposit box
Heating
Non-smoking throughout
WiFi available in all areas

Activities

Golf course (within 3 km)
Billiards
Bowling
Horse riding
Live sport events (broadcast)

Services

Room service
Meeting/banquet facilities
24-hour front desk
Dry cleaning
Express check-in/check-out
Packed lunches
Fax/photocopying
Luggage storage
Concierge service
Shared lounge/TV area
Daily housekeeping
Grocery deliveries
Pet bowls

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety