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Grecotel Marine Palace & Aqua Park
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Grecotel Marine Palace & Aqua Park is an environmentally awarded hotel featuring 6 swimming pools and an aqua park with slide and fountain. Located on a picturesque bay near Panormo village in Crete, a few kilometres from Rethymno, Grecotel Marine...
Rooms total: 21Important Information
Guests are required to show the same credit card used to make the reservation and a photo ID of the card holder upon check-in. Otherwise, the full stay amount will need to be settled with a different method, either a different credit card with the card holder being present or cash.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Non-smoking throughout
- Air conditioning
- Designated smoking area
- Minimarket on site
- WiFi available in all areas
- Tennis court
- Sauna
- Fitness centre
- Games room
- Spa and wellness centre
- Massage
- Children's playground
- Billiards
- Table tennis
- Karaoke
- Windsurfing
- Darts
- Hot tub/Jacuzzi
- Canoeing
- Hiking
- Cycling
- Hammam
- Diving
- Horse riding
- Snorkelling
- Indoor pool
- Private beach area
- Indoor pool (all year)
- Entertainment staff
- Nightclub/DJ
- Water sport facilities on site
- Kids' club
- Beachfront
- Evening entertainment
- Water park
- Tennis equipment
- Beauty Services
- Facial treatments
- Waxing services
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Body treatments
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Head massage
- Hand massage
- Full body massage
- Massage chair
- Fitness
- Yoga classes
- Fitness classes
- Beach
- Movie nights
- Walking tours
- Bike tours
- Themed dinner nights
- Live music/performance
- Archery
- Aerobics
- Bingo
Services
- Meeting/banquet facilities
- 24-hour front desk
- Airport shuttle
- Business centre
- Babysitting/child services
- Laundry
- Dry cleaning
- Barber/beauty shop
- Ironing service
- Express check-in/check-out
- Currency exchange
- Packed lunches
- Car hire
- Tour desk
- Fax/photocopying
- Luggage storage
- ATM/cash machine on site
- Concierge service
- Private check-in/check-out
- Shuttle service (additional charge)
- Trouser press
- Vending machine (drinks)
- Airport shuttle (additional charge)
- Daily housekeeping
- Strollers
- Pet basket
- Pet bowls
- Shuttle service
- Restaurant
- Bar
- Snack bar
- Special diet menus (on request)
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Fruits
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Terrace
- Outdoor pool
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
- Picnic area
Parking
- Parking
- Free parking
- Parking on site
- Private parking
- Accessible parking
- Wheelchair accessible
- Emergency cord in bathroom
Pool and wellness
- Water slide
- Swimming pool toys
- Pool with view
- Heated pool
- Salt-water pool
- Pool bar
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
- Kids' pool
- Swimming pool
- Swimming Pool
- Public transport tickets
- Airport pick up
- Airport drop off
Reception services
- Invoice provided
- Board games/puzzles
- Indoor play area
- Kids' outdoor play equipment
- Baby safety gates
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Mobile app for room service
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
