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Centrally located in Madrid’s Conde Casal Square, the elegant hotel Claridge is next to Conde de Casal Metro Station and 10 minutes’ walk from Retiro Park. It offers 24-hour reception, a spacious free gym and free Wi-Fi. Air-conditioned rooms featur...

Rooms total: 8

Important Information

The hotel's café is open from 07:30 until 00:00. The restaurant is open as follows: Lunch: 13:30 - 15:30 Dinner: 20:00 - 22:30. When booking 5 rooms or more, special policies apply, the payment is not refundable. Payment will be taken at any time after booking is received. We inform to all of our guests that the pool will be available on June 1st.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Fitness centre
  • Solarium
  • Fitness
  • Fitness classes
  • Personal trainer
  • Fitness/spa locker rooms
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Currency exchange
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Parking garage
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
  • Visual aids: Braille
  • Visual aids: Tactile signs
  • Auditory guidance
Pool and wellness
  • Rooftop pool
  • Infinity pool
  • Heated pool
  • Plunge pool
  • Shallow end
  • Pool cover
  • Sun loungers or beach chairs
  • Fence around pool
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered