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Located in the Al Nakheel area by the creek, Citymax Hotel Ras Al Khaimah offers modern accommodations with free WiFi, a rooftop pool and a state-of-the-art fitness centre. The property is a short walk from the Free Trade Zone, RAK exhibition centre...

Rooms total: 241

Important Information

Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries ( Kuwait, Bahrain, Oman, Saudi Arabia and Qatar) upon check-in. Kindly note that the credit card used to make the booking will be required upon check in for verification, in the absence of this credit card the hotel will ask for full payment at the time of check-in. Please note that the minimum age to register and check in at the hotel is 18 years old as per UAE law. Please note the Child breakfast rate is AED 25 per day, charges are additional to the room rate booked. Please note that a pre-authorization of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Air conditioning
  • Designated smoking area
Activities
  • Fitness centre
  • Fitness
Services
  • Room service
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Currency exchange
  • Tour desk
  • Fax/photocopying
  • Concierge service
  • Trouser press
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Street parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Pool and wellness
  • Pool with view
  • Pool bar
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized