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Centrally located on Santa Cruz do Sul’s main street, Charrua features a gym and free WiFi. Buffet breakfast is served daily at the restaurant, and room service is arranged.

Rooms total: 100

Important Information

Please inform Charrua Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Fitness centre
  • Kids' club
  • Spa lounge/relaxation area
  • Fitness
  • Bike tours
  • Bicycle rental
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Fax/photocopying
  • Luggage storage
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Kitchen
  • Shared kitchen
Outdoors
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Pool and wellness
  • Pool with view
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered