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Run by a British family, Chalet Charlotte offers free WiFi, an infrared sauna, games room with pool table and a large garden with views of the Grossglockner Mountain. All non-smoking rooms here a flat-screen TV with cable channels and a CD player.

Rooms total: 7

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform Chalet Charlotte in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Pets are allowed in this hotel. However, please request in advance as the hotel only has 1 animal-friendly room for hygiene/ allergy reasons. Please note that there is no reception. Please inform us in advance of your expected arrival time. You can use the special requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that check-in and check-out, outside of the specified times is to be agreed upon in advance and will be subject to an additional charge. Smoking is only allowed at the balconies or in the garden. Please inform the property in advance about the total number of guests (children/adults). When travelling with pets, please note that an extra charge of € 25 per pet, per stay applies. License number: <strong>50604-002146-2020</strong>

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Heating
  • Non-smoking throughout
Activities
  • Tennis court
  • Skiing
  • Games room
  • Billiards
  • Darts
  • Hiking
  • Cycling
Services
  • Shared lounge/TV area
Internet
  • Internet services
  • WiFi
  • Free WiFi
Kitchen
  • Shared kitchen
Outdoors
  • Garden
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Street parking
Pool and wellness
  • Pool with view
  • Sun umbrellas
  • Kids' pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Kids' outdoor play equipment
Safety & security
  • Key access
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized