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Situated in Chaves, 300 metres from Chaves Thermal Spa, Castelo Hotel features accommodation with a fitness centre, private parking, a shared lounge and a bar. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Some rooms at t...

Rooms total: 10

Important Information

Please note that the Spa is paid, and according to availability upon arrival. Please check with the hotel before check-in.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Fishing
  • Spa and wellness centre
  • Hot tub/Jacuzzi
  • Cycling
  • Horse riding
  • Spa facilities
  • Fitness
  • Temporary art galleries
  • Walking tours
  • Bike tours
Services
  • Room service
  • 24-hour front desk
  • Laundry
  • Ironing service
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Bar
  • Breakfast in the room
  • Snack bar
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered