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Carlton Hotel Old City 

This 4-star Carlton Hotel Old City, 500 metres from the Grand Bazaar, features rejuvenating massage treatments and a sauna. Guest rooms have flat-screen TVs, free Wi-Fi access and seating areas. The air-conditioned rooms are soundproofed and fitted ...

Rooms total: 4

Important Information

Please note that the fitness centre of the hotel is in another building just a 2 minutes' walk from the property. When booking 5 rooms or more, applied policies are as following: 1. The property does not accept cash as a method of payment (card only). 2. The name of the guest needs to correspond with the name on the credit card when booking. 3. Please note that for non-refundable reservations the guests will be charged with total amount and there will be no refund in case of cancellation. 4. Please note that for refundable reservations the guests will be charged with a 50% non-refundable warrant as pre-payment. 5. The guests will be charged with total amount if they book sooner than 15 days to arrival. 6. The reservations can be cancelled until 15 days but 50% of the total amount will not be returned.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Spa and wellness centre
  • Massage
  • Hammam
  • Public Bath
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples massage
  • Head massage
  • Hand massage
  • Full body massage
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Vending machine (drinks)
  • Airport shuttle (additional charge)
  • Lockers
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Outdoor furniture
Parking
  • Parking
  • Private parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
  • Visual aids: Braille
  • Visual aids: Tactile signs
  • Auditory guidance
Transport
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered