Bürgenstock Hotels & Resort - Waldhotel & Spa

Situated 450 metres above Lake Lucerne on the Bürgenberg mountain, in the Bürgenstock Resort, the Waldhotel Health & medical Excellence was designed by star architect Matteo Thun and features the Waldhotel Spa and Verbena Restaurant with its own bar ...

Rooms total: 5

Important Information

Children under the age of 16 are not permitted to access the Waldhotel Spa. When booking rooms for 5 or more nights different policies and conditions apply. Please note that Spa access is only included in some room types Spa and pool access for children is limited to some hours in the day Resort activities and offerings are subject to Seasonality.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Chapel/shrine
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Minimarket on site
WiFi available in all areas

Activities

Tennis court
Sauna
Fitness centre
Golf course (within 3 km)
Fishing
Solarium
Spa and wellness centre
Massage
Billiards
Hot tub/Jacuzzi
Canoeing
Hiking
Cycling
Diving
Snorkelling
Water sport facilities on site
Kids' club
Tennis equipment
Beauty Services
Facial treatments
Waxing services
Make up services
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Hair styling
Body treatments
Body scrub
Body wrap
Light therapy
Spa facilities
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Massage chair
Fitness
Yoga classes
Fitness classes
Personal trainer
Fitness/spa locker rooms
Temporary art galleries
Movie nights
Walking tours
Bike tours
Cooking class

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Babysitting/child services
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Express check-in/check-out
Valet parking
Car hire
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Trouser press
Lockers
Daily housekeeping
Pet basket
Pet bowls
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Pool with view
Heated pool
Sun loungers or beach chairs
Swimming pool
Swimming Pool

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety