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Best Western Raphael Hotel Altona 

This 3-star Superior hotel is situated opposite the Hamburg Altona Train Station. It is just a 6-minute S-Bahn train journey from Hamburg Main Station. Rooms at the Best Western Raphael Hotel Altona feature a contemporary design.

Rooms total: 43

Important Information

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. On check-in you must submit the valid credit card used to make the reservation. The hotel will not accept credit cards from third parties.

More information »
General
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
Services
  • 24-hour front desk
  • Ironing service
  • Express check-in/check-out
  • Fax/photocopying
  • Luggage storage
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Bar
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Street parking
  • Electric vehicle charging station
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered