Best Western Premier Alsterkrug Hotel

This 4-star-superior hotel enjoys a convenient location in the Alsterdorf district, close to the River Alster. It offers stylish rooms, highspeed WiFi and modern spa facilities. The family-run Best Western Alsterkrug Hotel provides elegantly decorat...

Rooms total: 4

Important Information

In order to stay at this property you have to provide a valid proof that you are fully vaccinated against or recovered from COVID-19.

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
WiFi available in all areas

Activities

Sauna
Fitness centre
Fishing
Spa and wellness centre
Massage
Canoeing
Hiking
Cycling
Bowling
Beauty Services
Facial treatments
Make up services
Body treatments
Body scrub
Spa facilities
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Fitness
Fitness/spa locker rooms
Bike tours

Services

Room service
Meeting/banquet facilities
24-hour front desk
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
BBQ facilities
Sun terrace
Outdoor furniture

Parking

Parking
Parking on site
Private parking
Parking garage

Transport

Public transport tickets

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety