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Best Western Palace Hotel & Casino 

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health clu...

Rooms total: 5

Important Information

Please note the property will contact guests when a booking is subject to the group policies.

More information »
General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Designated smoking area
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Casino
  • Spa and wellness centre
  • Karaoke
  • Hot tub/Jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Beachfront
  • Spa facilities
  • Steam room
  • Fitness
  • Fitness classes
  • Personal trainer
  • Fitness/spa locker rooms
  • Beach
  • Movie nights
  • Walking tours
  • Bike tours
  • Tour or class about local culture
  • Bingo
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Private check-in/check-out
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
  • Accessible parking
Pool and wellness
  • Pool with view
  • Heated pool
  • Shallow end
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Safety & security
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered