Mount Nelson, A Belmond Hotel, Cape Town

Recommended

Nestled on a lush garden estate in the heart of the city, this luxurious hotel is an icon of Cape Town and committed to excellent 5-star quality and service. Just a stone’s throw from Company Gardens, the Mount Nelson, A Belmond Hotel, Cape Town is ...

Rooms total: 10

Important Information

The hotel will contact you to complete a credit authorisation form in order to proceed with deposit payments as stipulated in the deposit policy.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Tennis court
Sauna
Fitness centre
Fishing
Games room
Spa and wellness centre
Massage
Children's playground
Canoeing
Hiking
Cycling
Diving
Horse riding
Snorkelling
Kids' club
Tennis equipment
Beauty Services
Facial treatments
Waxing services
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Hair styling
Body treatments
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Full body massage
Fitness
Yoga classes
Fitness classes
Personal trainer
Walking tours
Tour or class about local culture

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Babysitting/child services
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Valet parking
Currency exchange
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture
Picnic area

Parking

Parking
Free parking
Parking on site
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Heated pool
Pool bar
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles
Indoor play area

Safety & security

24-hour security
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Mobile app for room service

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety