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The Balkan Jewel Resort, Trademark Collection by Wyndham 

Situated in Bansko, at the foot of the Pirin Mountain, The Balkan Jewel Resort, Trademark Collection by Wyndham overlooks the Ian Woosnam golf course. It offers apartments, studios and chalets with comfortable seating areas and parquet floors. WiFi i...

Rooms total: 14

Important Information

Please note: - There is a NON-HEATED CONNECTION between the accommodation houses at the resort. - Apartments with balcony, terrace or fireplace and disability-friendly apartments are available on request only and must be confirmed by the hotel. Please note that additional fees apply for massages. Please contact the property directly for further information using the details found on the booking confirmation. Please note that children up to 11.99 years of age included are granted discounts for breakfast and dinners. Please be advised that only hotel guests are permitted on the premises and to use the hotel facilities.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Fishing
  • Skiing
  • Games room
  • Solarium
  • Spa and wellness centre
  • Massage
  • Children's playground
  • Billiards
  • Table tennis
  • Hot tub/Jacuzzi
  • Canoeing
  • Hiking
  • Cycling
  • Hammam
  • Horse riding
  • Indoor pool
  • Indoor pool (all year)
  • Kids' club
  • Evening entertainment
  • Beauty Services
  • Facial treatments
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Fitness/spa locker rooms
  • Movie nights
  • Walking tours
  • Bike tours
  • Themed dinner nights
  • Tour or class about local culture
  • Live music/performance
  • Live sport events (broadcast)
Services
  • Room service
  • Meeting/banquet facilities
  • Airport shuttle
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Car hire
  • Tour desk
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (free)
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Airport shuttle (additional charge)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
  • Grocery deliveries
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Ski
  • Ski storage
  • Ski school
  • Ski equipment hire on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (seasonal)
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Parking garage
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
Pool and wellness
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered