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Arenal Suites Gran Vía 

Set in the centre of Madrid, within less than 1 km of Calle Princesa, Silva Suites offers accommodation with free WiFi, a flat-screen TV and a kitchen. All units are fitted with an oven, microwave, a coffee machine, a toaster and kettle. There is a ...

Rooms total: 7

Important Information

A surcharge of EUR30 applies for arrivals between 21:00-23:59. A surcharge of EUR50 applies for arrivals between 00:00-03:00. All requests for late arrival are subject to confirmation by the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Temporary art galleries
  • Walking tours
  • Bike tours
  • Tour or class about local culture
  • Cooking class
Services
  • Airport shuttle
  • Express check-in/check-out
  • Car hire
  • Tour desk
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Grocery deliveries
  • Shuttle service
Internet
  • Internet services
  • WiFi
  • Free WiFi
Transport
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized