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Playazul Apartments are just 300 metres from Troya Beach in Playa de las Américas. Set in gardens, the complex features a children's pool, an outdoor pool with a sun terrace, and apartments and studios with a balcony. Situated in the centre of the P...

Rooms total: 7

Important Information

The establishment will carry out renovation works throughout the year to improve the rooms and / or services. During this period, guests may experience disturbance and noise. The works will be carried out from 09:00 to 18:00 from Monday to Saturday (subject to change). Please note that stag or hen parties and similar parties are not available at this property. A damage deposit of EUR 100 is required upon arrival. It will be done by credit card. It will be returned to you up to 14 days after check-out, depending on your bank. The deposit will be fully refunded by credit card once the accommodation has been reviewed and this in the same conditions as it was delivered. Otherwise, charges will be made for extra cleaning and / or to cover the costs of any damage or breakage. The client must leave the apartment at his scheduled time (before 11:00), otherwise we would proceed to charge a late check-out supplement with prices from €10 per additional hour. Upon departure the apartment must be in good condition of maintenance and cleanliness otherwise we would proceed to deduct from your deposit charges for extra cleaning and / or any damage. Please note that we will proceed to clean your apartment every two days of stay, if during the supervision of your room this is not in good condition and tidy, you will lose the cleaning service for that day. If you do not return your apartment in good conditions, we may charge you an extra cleaning service (prices are from 30€).Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In the event of an early departure, the property will charge you the full amount for your stay. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Non-smoking throughout
  • Designated smoking area
Activities
  • Golf course (within 3 km)
  • Billiards
  • Hiking
  • Diving
  • Open-air bath
  • Public Bath
Services
  • 24-hour front desk
  • Express check-in/check-out
  • Car hire
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Trouser press
  • Vending machine (drinks)
  • Vending machine (snacks)
Food & Drink
  • Bar
  • Snack bar
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
Pool and wellness
  • Pool bar
  • Shallow end
  • Fence around pool
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Baby safety gates
Safety & security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered