Ambassador Thermal Motel is centrally located in Rotorua, near Lake Rotorua and the Polynesian Spa. Facilities include a heated outdoor swimming pool, 2 mineral pools and barbecue facilities.

Important Information

Please inform Ambassador Thermal Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Spa Pool is closed from Tue 19 Mar 2024 until Wed 10 Apr 2024 Swimming pool is closed from Tue 19 Mar 2024 until Wed 10 Apr 2024 Thermal Pool is closed from Tue 19 Mar 2024 until Wed 10 Apr 2024 A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests arriving after 21.00 are kindly requested to inform the hotel in advance to arrange for after hours check-in. Contact details can be found on the booking confirmation. Please note there will be a Surcharge of 2.5% for all the credit card and the pay Wave payments. All the international cards also have the surcharge. If you are using your cheque/savings/eftpos, it won’t charge any surcharges. (NZ Domestic Cards only)