Ambassador Thermal Motel

Ambassador Thermal Motel is centrally located in Rotorua, near Lake Rotorua and the Polynesian Spa. Facilities include a heated outdoor swimming pool, 2 mineral pools and barbecue facilities. The motel offers spacious studio and apartment accommodat...

Rooms total: 8

Important Information

Guests arriving after 21.00 are kindly requested to inform the hotel in advance to arrange for after hours check-in. Contact details can be found on the booking confirmation. Please note there will be a Surcharge of 2.5% for all the credit card and the pay Wave payments. All the international cards also have the surcharge. If you are using your cheque/savings/eftpos, it won’t charge any surcharges. (NZ Domestic Cards only)Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Family rooms
Soundproof rooms
Heating
Allergy-free room
Air conditioning
Designated smoking area

Activities

Indoor pool
Indoor pool (all year)

Services

Laundry
Tour desk
Luggage storage
Private check-in/check-out
Daily housekeeping

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Outdoor pool (all year)
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Private parking
Street parking
Accessible parking

Pool and wellness

Heated pool
Fence around pool
Kids' pool
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Face masks for guests available

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety