Alvorada Palace Hotel de Poços

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Alvorada Palace Hotel de Poços Ltda offers accommodation in Poços de Caldas. Certain rooms include a seating area where you can relax. Some units feature views of the mountains or city. Every room includes a private bathroom. Alvorada Palace Hotel d...

Rooms total: 41

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General

Pets allowed
Non-smoking rooms
Family rooms
Lift
Safety deposit box
Non-smoking throughout
WiFi available in all areas

Activities

Fitness centre
Games room
Hiking
Spa lounge/relaxation area
Fitness
Tour or class about local culture
Live sport events (broadcast)

Services

Room service
24-hour front desk
Airport shuttle
Laundry
Barber/beauty shop
Ironing service
Express check-in/check-out
Car hire
Tour desk
Luggage storage
Concierge service
Shuttle service (additional charge)
Airport shuttle (additional charge)
Shared lounge/TV area
Daily housekeeping
Shuttle service

Food & Drink

Bar
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden

Parking

Parking
Street parking
Accessible parking

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles
Indoor play area

Safety & security

24-hour security
Key access
Security alarm
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety