Altstadt Hotel

This hotel is located in the Old Town district of Heidelberg, next to the main shopping area. It provides comfortable rooms and delicious packed lunches are available to guests.

Rooms total: 12

Important Information

This property will not accommodate hen, stag or similar parties. Please inform Altstadt Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. The reception is open Monday-Friday 07:30-20:00, Saturday 08:00-20:00 and Sunday 08:00-14:00. Please note that WiFi is provided free of charge in principle. However the property does not accept any liability for WiFi being unavailable or weak at any given moment.

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General

Non-smoking rooms
Family rooms
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Minimarket on site

Activities

Hiking
Cycling

Services

Laundry
Express check-in/check-out
Packed lunches
Private check-in/check-out

Food & Drink

Kid-friendly buffet

Internet

Internet services
WiFi
Free WiFi

Parking

Parking

Reception services

Invoice provided

Safety & security

Key access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety