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Situated right next to the Ace Family Chair lifts at Niseko Mt Resort Grand Hirafu, Alpen Ridge offers spacious self-contained apartment accommodation with perfect ski-in/ski-out access. Private ski storage and ski equipment rentals are available on ...

Rooms total: 12

Important Information

Guests arriving between 15:00 - 23:00 on 4 November until 14 April and 10 July until 7 September between 15:00 - 17:30 can check in directly at the property. Guests arriving outside of these dates required to check-in at the management office at Ski Japan Travel LTD at 170-304 Yamada, Kutchan, Hokkaido, 044-0081 between 15:00 - 18:00. For guests arriving outside of the stated hours, self check-in instructions will be provided. Please inform the property of your means of transportation, at the time of booking. Ski lift passes, ski equipment rental and resort transfer is available during winter. Please contact the property for more information. Guests can request their bedding preferences up to 3 days prior to arrival (subject to availability). If no bedding preferences have been provided, all rooms will be set up with single beds. Between 27 April and 1 November, reserved parking is available at extra an cost, subject to availability. Please contact the property directly for further information.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

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General
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Skiing
  • Hiking
Services
  • Laundry
  • Tour desk
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (additional charge)
  • Vending machine (drinks)
  • Grocery deliveries
  • Shuttle service
Ski
  • Ski storage
  • Ski school
  • Ski equipment hire on site
  • Ski pass vendor
  • Ski-to-door access
Internet
  • Internet services
  • WiFi
  • Free WiFi
Transport
  • Public transport tickets
Safety & security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Access to health care professionals
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay