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Urban Hotel & Spa Aix-les-Bains - BW Signature Collection 

The Urban Hotel Aix-les-Bains; BW Signature Collection (formerly known as Hotel Agora), is located in the heart of Aix les Bains and offers 62 air-conditioned rooms fully renovated in 2019. Free WiFi is available onsite. Guests can relax in the aqu...

Rooms total: 4

Important Information

Please note that the maximum height of the underground garage is up to 1.90metres. Parking in the garage is subject to availability. Guests staying in Superior Rooms or Suites have free access to the wellness area, indoor swimming pool and hammam from 09:00 to 22:30 from check-in after 15:00 and up to 12:00 on their check-out day. Cheques are not an accepted method of payment. Breakfast is free for children under 4 years old.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Tennis court
  • Sauna
  • Golf course (within 3 km)
  • Skiing
  • Spa and wellness centre
  • Windsurfing
  • Hot tub/Jacuzzi
  • Canoeing
  • Hiking
  • Cycling
  • Bowling
  • Hammam
  • Diving
  • Horse riding
  • Snorkelling
  • Indoor pool
  • Indoor pool (all year)
  • Walking tours
  • Bike tours
  • Live music/performance
  • Live sport events (broadcast)
Services
  • 24-hour front desk
  • Express check-in/check-out
  • Fax/photocopying
  • Luggage storage
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Breakfast in the room
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Pool and wellness
  • Heated pool
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized