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Acquarello Swiss Quality Hotel 

The Hotel Acquarello is located in the Old Town of Lugano, right at the lower terminus of the funicular connecting the centre to the main railway station. Renovated in 2014, all rooms feature air conditioning.

Rooms total: 56

Important Information

Please inform Acquarello Swiss Quality Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please inform the hotel if you are travelling with children and include their age.Please note that the Hotel is situated in pedestrian zone (no cars are allowed). Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly. Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance. When travelling with pets, please note that an extra charge of CHF 10 per night applies for dogs up to 10 kilos and a supplement of CHF 30 per night for dogs over 10 kilos. License number: <strong>220</strong>

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Solarium
  • Fitness
  • Bicycle rental
Services
  • Meeting/banquet facilities
  • Laundry
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Bar
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking garage
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized