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4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort 

This Medieval-themed hotel is located in the Europa-Park Resort in Rust, near Freiburg. It offers special early access to Europa-Park, a rooftop bar overlooking the park, and free internet access for guests. The Burghotel Castillo Alcazar is built i...

Rooms total: 4

Important Information

Please inform the property about the number of children traveling with you and their ages. Please note that baby cots are only available upon request. You can purchase tickets for Europa-Park and the Rulantica water world online. Please note that these are not included in the price. The Rulantica water world is open daily (individual closing times can be found at www.rulantica.de). A shuttle bus is available to Rulantica and Europa-Park. Europa Park season Closed from January 8th to March 22nd, 2024 - Low season Open from March 23rd to November 3rd, 2024 - Summer season Open from November 4th to November 29th, 2024 - HALLOWinter Open from November 30th, 2024 to January 12th, 2025: Winter season. Please inform the hotel in advance if you plan to arrive after 6:00 p.m. Please quote the contact details out of your booking confirmation.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Games room
  • Solarium
  • Spa and wellness centre
  • Massage
  • Cycling
  • Hammam
  • Water park
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Fitness/spa locker rooms
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Barber/beauty shop
  • Ironing service
  • Currency exchange
  • Packed lunches
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Shuttle service (additional charge)
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Airport shuttle (additional charge)
  • Lockers
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Outdoor pool (seasonal)
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
Pool and wellness
  • Heated pool
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Safety & security
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized

Nearby

Europa-Park 1.0 km

Europapark 1.0 km