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23 is located in West London and just 5 minutes’ walk from West Kensington Tube Station. It offers en suite rooms and free WiFi in the reception areas. Accessed by stairs only, each modern room at 23 has a flat-screen TV, a hairdryer and towels.

Rooms total: 18

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Fresh linen and towels are provided on arrival. No cash accepted. Please note that check-in and check-out times are fixed. Check-in and check-out outside these times is not permitted under any circumstances. Please note that this property has no lift. This is a 5-storey building with stairs. There is no air conditioning. Babies and children under 5 years cannot be accommodated. The nearby parking is at the Westfield Shopping Centre. The property does not accept packages on behalf of guests.

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General
  • Non-smoking rooms
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
Services
  • Luggage storage
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor furniture
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized