Crowne Plaza Istanbul - Old City, an IHG Hotel

Recommended

This luxurious hotel in Istanbul is 400 metres from the Grand Bazaar. It has a spa, an indoor pool and a gym. You can access free WiFi throughout the property. The elegant rooms at the 5-star Crowne Plaza Istanbul - Old City have satellite TV, a tea...

Rooms total: 9

Important Information

Crowne Plaza Istanbul - Old City offers airport shuttle service at an extra fee. Please contact the property at least one day before check in. A deposit of EUR 100 is required daily and for each room upon arrival, for any extra charges. In case of early check out request for flexible reservation, guest may inform the hotel minimum one day ago. Otherwise, hotel will charge to early check out day cost as a fee. The area is closed to traffic from 10:00 to 20:00. Access is permitted for yellow cabs, but guests are advised to keep their booking documents ready. Indian food is available. Guests can contact the hotel for further information.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Hammam
Indoor pool
Indoor pool (all year)
Public Bath
Beauty Services
Facial treatments
Body scrub
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Head massage
Fitness
Personal trainer
Fitness/spa locker rooms
Temporary art galleries
Walking tours
Bike tours
Themed dinner nights
Happy hour
Tour or class about local culture

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Currency exchange
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Lockers
Daily housekeeping
Strollers
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Kid-friendly buffet
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Street parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Lower bathroom sink
Emergency cord in bathroom
Visual aids: Braille

Pool and wellness

Sun loungers or beach chairs
Swimming pool
Swimming Pool

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety