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W12 Rooms is situated next to Shepherd’s Bush underground station and Westfield Shopping Centre, which features a wide variety of designer shops, restaurants and cafés. Guests can also relax on Shepherd’s Bush Green, which is opposite the property. ...

Rooms total: 4

Important Information

IMPORTANT NOTICE: Ongoing renovation work will be carried forward further on the exterior parts of the hotel building until 31 August 2024. Therefore, the building will remain covered with scaffolding until the work finishes. Please note that there is no lift in this property and rooms are accessible via stairs only. However, our porter services are available from 8:00AM to 6:00PM, to help you with your luggage. The property requires the same card that was used at the time of booking to be present at check-in, together with a valid passport or ID card. Check-in or check-out outside the advertised hours costs an additional GBP 10 per hour. It is subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Adult only
  • WiFi available in all areas
Services
  • 24-hour front desk
  • Express check-in/check-out
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Daily housekeeping
Internet
  • Internet services
  • WiFi
  • Free WiFi
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay