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Opened in June 2017, Ueno Urban hotel is located just minutes away on foot from JR and Metro Ueno Stations. Free WiFi is available in all the rooms. A simmons bed, a flat-screen TV, a refrigerator and an electric kettle is equipped in all rooms. Ev...

Rooms total: 8

Important Information

Please note the full amount of your reservation will be charged to your credit card 7 days prior to your date of arrival. If you have booked within 7 days of arrival, your credit card will be charged anytime after booking. If you wish to send packages to the property prior to arrival, please write the check-in date on the package slip. Please contact the property in advance as storage space is limited.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. An accommodation tax per person per night is not included in the price and needs to be paid at the property.

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General
  • Non-smoking rooms
  • Lift
  • Heating
  • Air conditioning
Services
  • 24-hour front desk
  • Laundry
  • Fax/photocopying
  • Trouser press
  • Vending machine (drinks)
  • Daily housekeeping
Internet
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized