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Ueno First City Hotel 

Ueno First City Hotel is located a 1-minute walk from Yushima Subway Station and a 5-minute walk from JR Okachimachi Station. It offers rooms with free Wi-Fi, 2 restaurants and massage services. Rooms at Ueno First City Hotel are fitted with a flat-...

Rooms total: 11

Important Information

Guests arriving after check-in hours (22:00) must inform the property in advance. If the property is not notified in advance, the booking may be treated as a no-show and the total price of the reservation will be charged. Contact details can be found on the booking confirmation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Massage
  • Cycling
Services
  • 24-hour front desk
  • Laundry
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • Trouser press
  • Vending machine (drinks)
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Transport
  • Public transport tickets
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized