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Towers Rotana is a 4-star luxury hotel on Dubai’s Sheikh Zayed Road, situated adjacent to the Burj Khalifa and 5 minutes away from Dubai Mall, Downtown Dubai district, and La Mer Beach. Complimentary hotel shuttle bus service is available to La Mer ...

Rooms total: 376

Important Information

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. Debit cards can only be used upon arrival at the property. Please note that as per UAE law, guests are required to present a valid UAE ID or valid passport upon check-in. When booking more than 10 rooms, different policies and additional supplements may apply. Please note that we accept all major credit cards at the hotel. For all bookings that require advance payment, a secure link will be sent by the hotel reservations team for credit or debit card payments. Payment is required to be made at the time of booking. Bookings may be cancelled in case of non-payments. For all flexible and semi-flexible bookings that do not require an advance deposit, a secure link will be sent by the hotel reservations team for credit card validation and pre-authorisation of the value of the first night’s stay. Validation is required to be made 14 days prior to arrival date. In the event of cancellations or no show, the card will be charged based on the cancellation policy mentioned in your booking. Visa, MasterCard and AMEX payments are accepted through the secure link for payments and validations.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Allergy-free room
  • Air conditioning
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Billiards
  • Hot tub/Jacuzzi
  • Nightclub/DJ
  • Beauty Services
  • Waxing services
  • Make up services
  • Hair treatments
  • Hair cut
  • Hair colouring
  • Hair styling
  • Steam room
  • Fitness
  • Fitness classes
  • Personal trainer
  • Fitness/spa locker rooms
  • Themed dinner nights
  • Happy hour
  • Live music/performance
  • Live sport events (broadcast)
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Currency exchange
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (additional charge)
  • Trouser press
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor pool
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Lower bathroom sink
  • Emergency cord in bathroom
Pool and wellness
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
Transport
  • Public transport tickets
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered