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The Vale Rusutsu 

Located in Rusutsu, The Vale Rusutsu features a garden, terrace, restaurant, and free WiFi throughout the property. 32 km from Lake Toya and 27 km from Hirafu Station, the property offers ski-to-door access and ski storage space.

Rooms total: 204

Important Information

Please inform The Vale Rusutsu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Swimming pool #1 is closed from Sun 31 Mar 2024 until Sun 24 Nov 2024 Spa/wellness centre is closed from Sun 31 Mar 2024 until Sun 01 Dec 2024 Sauna is closed from Mon 01 Apr 2024 until Sun 24 Nov 2024 If you can place this in the notes: Breakfast is closed from Oct 23 - Nov 24.

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General
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Tennis court
  • Sauna
  • Golf course (within 3 km)
  • Skiing
  • Spa and wellness centre
  • Hot tub/Jacuzzi
  • Hiking
  • Cycling
  • Horse riding
  • Indoor pool
  • Indoor pool (seasonal)
  • Water sport facilities on site
  • Hot spring bath
  • Water park
  • Tennis equipment
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Laundry
  • Dry cleaning
  • Luggage storage
  • Shuttle service (free)
  • Airport shuttle (additional charge)
  • Lockers
  • Daily housekeeping
  • Grocery deliveries
  • Shuttle service
Food & Drink
  • Restaurant
  • Special diet menus (on request)
  • Coffee house on site
Ski
  • Ski storage
  • Ski-to-door access
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
Parking
  • Parking
  • Free parking
  • Parking on site
  • Accessible parking
Pool and wellness
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered