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Overlooking the River Thames, The Swan is a Victorian inn offering home-cooked food and luxurious rooms. The Swan is situated in Staines, just 15 minutes’ drive from Heathrow Airport. The elegant rooms have free Wi-Fi access, a flat-screen TV and a ...

Rooms total: 4

Important Information

Please contact the hotel ahead of time if you are planning to arrive after 22:15 as reception is not manned 24 hours and it may not be possible to gain access. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. All Group bookings of more than 5 rooms require full pre-payment and are non-refundable. 10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number. 100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day the reservation will be non-refundable.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Fishing
Services
  • Fax/photocopying
  • Luggage storage
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor furniture
Parking
  • Street parking
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized