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Composed of 2 buildings, The Okura Tokyo boasts a garden and bar. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. The accommodation features a concierge, ticket service and currency...

Rooms total: 496

Important Information

Additional fees apply for children aged 4-11 years old sleeping in existing beds who want to use the Club Lounge when booking rooms with Club Lounge access. After 5 p.m. the Club Lounge is restricted to guests who are 12 years and over. Children aged 12 and under are not allowed in the Fitness and spa. Breakfast is not included in the Breakfast rate plan for children age 11 and younger.An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Chapel/shrine
  • Heating
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/Jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Beauty Services
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Fitness
  • Personal trainer
  • Fitness/spa locker rooms
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Currency exchange
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (additional charge)
  • Trouser press
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Grocery deliveries
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Pool and wellness
  • Pool with view
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered