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New Continental Hotel; Sure Hotel Collection by Best Western 

Plymouth’s largest independent hotel, New Continental Hotel; Sure Hotel Collection by Best Western is ideally located in the heart of the city. It offers an on-site leisure complex and a brasserie restaurant. Rooms atNew Continental Hotel; Sure Hote...

Rooms total: 12

Important Information

Guests are required to show upon arrival the credit card used for the booking. Your card will be pre-authorised upon check-in. Please note that car parking is subject to availability and cannot be reserved. If you have reduced mobility please contact the reception team for more details on our entrance that provides easier access.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Indoor pool
  • Indoor pool (all year)
  • Steam room
  • Fitness
  • Fitness/spa locker rooms
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Kid meals
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
Pool and wellness
  • Heated pool
  • Shallow end
  • Swimming pool
  • Swimming Pool
Safety & security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized