The Grand Plaza Hotel Smouha

Recommended

The Grand Plaza Hotel is a hotel set in the heart of Alexandria. This hotel offers a 24-hour front desk. Guests can enjoy fee WiFi throughout the property. All rooms in the hotel are equipped with satellite TV channels on the 32-inch HDTV. There is...

Rooms total: 7

Important Information

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in. Please note that in response to COVID-19, the hotel does not offer daily housekeeping for occupied rooms. Please note that, a marriage certificate for Egyptian couples is a must to proceed with check-in as per Egyptian LawGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

More information »

General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Air conditioning

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Ironing service
Packed lunches
Fax/photocopying
Luggage storage
ATM/cash machine on site
Trouser press
Shared lounge/TV area
Daily housekeeping

Food & Drink

Restaurant
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Parking garage

Accessibility

Wheelchair accessible

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety