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THE BIG is a newly renovated Luxury Hostel in Green Point, Cape Town and is the first of its kind. THE BIG offers its guests the best of two worlds – the style, service and cleanliness of a guest house/hotel, with the amazing social aspect of a host...

Rooms total: 21

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Dear visitor, within this region we are currently experiencing drought conditions. Please be aware that certain properties will need to comply with local water usage restrictions. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Family rooms
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Golf course (within 3 km)
  • Games room
  • Canoeing
  • Hiking
  • Cycling
  • Diving
  • Horse riding
  • Snorkelling
  • Evening entertainment
  • Yoga classes
  • Temporary art galleries
  • Stand-up comedy
  • Walking tours
  • Bike tours
  • Happy hour
  • Tour or class about local culture
  • Cooking class
  • Live sport events (broadcast)
Services
  • 24-hour front desk
  • Airport shuttle
  • Laundry
  • Dry cleaning
  • Ironing service
  • Packed lunches
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Airport shuttle (additional charge)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
  • Grocery deliveries
  • Shuttle service
Food & Drink
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Kitchen
  • Shared kitchen
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
  • Outdoor fireplace
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Street parking
Pool and wellness
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
Transport
  • Public transport tickets
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Kids' outdoor play equipment
Safety & security
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered