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THE AOYAMA GRAND HOTEL 

Set in Tokyo, 300 metres from The Watarium Museum of Contemporary Art, THE AOYAMA GRAND HOTEL offers accommodation with a fitness centre, private parking, a terrace and a bar. This 5-star hotel offers room service, a concierge service and free WiFi.

Rooms total: 40
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General
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Fitness centre
  • Massage
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Temporary art galleries
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Dry cleaning
  • Express check-in/check-out
  • Valet parking
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered