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Sheraton Mall of the Emirates Hotel, Dubai 

Directly connected to the iconic shopping destination, Mall of the Emirates with premium retail brands and entertainment hubs such as Ski Dubai and Magic Planet, our 5-star family hotel is centrally located along Sheikh Zayed Road and enjoys a direct...

Rooms total: 17

Important Information

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Heating
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Skiing
  • Spa and wellness centre
  • Massage
  • Billiards
  • Windsurfing
  • Hiking
  • Cycling
  • Diving
  • Horse riding
  • Snorkelling
  • Beauty Services
  • Facial treatments
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Fitness/spa locker rooms
  • Live music/performance
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Valet parking
  • Currency exchange
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Shuttle service (free)
  • Trouser press
  • Airport shuttle (additional charge)
  • Lockers
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Lower bathroom sink
Pool and wellness
  • Pool with view
  • Heated pool
  • Pool bar
  • Shallow end
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered