Hotels, Apartments, Homestays
Search and booking

Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently situated right next to JR Tokyo Station. Aside from a 20-metre heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge. Shangri-La Tokyo is a 2-m...

Rooms total: 182

Important Information

Guests who require the free train station escort must provide their train arrival schedules directly to the hotel. Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied. As of 01 January 2019, the property will be entirely non-smoking. "Children under 4 years old are not allowed in the pool facility. Children of ages 4~11 years old must be accompanied by their parents/guardian at all times when using the pool facilities"An accommodation tax per person per night is not included in the price and needs to be paid at the property. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

More information »
General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Activities
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/Jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Spa facilities
  • Steam room
  • Foot bath
  • Spa/wellness packages
  • Fitness
  • Fitness classes
  • Personal trainer
  • Fitness/spa locker rooms
  • Walking tours
  • Bike tours
  • Cooking class
  • Live music/performance
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Currency exchange
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (additional charge)
  • Trouser press
  • Airport shuttle (additional charge)
  • Lockers
  • Daily housekeeping
  • Pet bowls
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Parking garage
  • Accessible parking
Pool and wellness
  • Swimming pool
  • Swimming Pool
Transport
  • Public transport tickets
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered