Sapphire Hotel London

The O2 Shepherds Bush Empire music venue is just 300 metres from this modern hotel. Private Italian marble bathrooms feature in each soundproofed room. Europe’s largest shopping centre, Westfield, is 10 minutes’ walk away. The Sapphire has a 24-hour ...

Rooms total: 5

Important Information

Please note that upon check-in, all bookings become 100% non-refundable. No exceptions are made for early departures. Please note that the property reserves the right to pre-authorize your card prior to arrival. Upon arrival, you will be asked to show the card used for booking and a valid ID for advanced purchase bookings.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

More information »

General

Non-smoking rooms
Family rooms
Heating
Non-smoking throughout
WiFi available in all areas

Activities

Walking tours

Services

24-hour front desk
Express check-in/check-out
Currency exchange
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Daily housekeeping
Shuttle service

Internet

Internet services
WiFi
Free WiFi

Kitchen

Shared kitchen

Parking

Parking
Street parking
Accessible parking

Reception services

Invoice provided

Safety & security

Key access
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety