Residencial Vale Dourado

A recently renovated aparthotel in Gramado, Residencial Vale Dourado offers outdoor fireplace, private parking and sports facilities. A sauna and a bicycle rental service are available for guests.

Rooms total: 31

Important Information

This property will not accommodate hen, stag or similar parties. Please inform Residencial Vale Dourado in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Managed by a private host

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Chapel/shrine
Heating
Non-smoking throughout
WiFi available in all areas

Activities

Sauna
Fitness centre
Games room
Children's playground
Billiards
Table tennis
Indoor pool
Indoor pool (all year)
Kids' club
Steam room
Fitness
Fitness/spa locker rooms
Bike tours
Bicycle rental

Services

Room service
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Fax/photocopying
Shared lounge/TV area
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
BBQ facilities
Sun terrace
Outdoor furniture
Picnic area
Outdoor fireplace

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage

Pool and wellness

Rooftop pool
Heated pool
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Entertainment and family services

Board games/puzzles
Indoor play area
Kids' outdoor play equipment

Safety & security

24-hour security
Key card access
Security alarm
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety