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Located in the prestigious Abraj Al-Bait complex overlooking the Grand Mosque and Kaaba shrine, Raffles Makkah Palace boasts spacious suites with panoramic views and 24-hour personal butler service. The property is only 50 meters away from Makkah Clo...

Rooms total: 9

Important Information

Please note that Raffles Makkah Palace does not permit food from outside the hotel. Please note that during Month of Ramadan Breakfast will be served as Iftar & Dinner will be served as Sohour. Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to non-compliance of these requirements. Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay. Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date. During Month of Ramadan Check in time at 18:00

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Non-smoking throughout
  • Air conditioning
Activities
  • Sauna
  • Fitness centre
  • Solarium
  • Spa and wellness centre
  • Massage
  • Hammam
  • Beauty Services
  • Hair cut
  • Spa facilities
  • Spa lounge/relaxation area
Services
  • Room service
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Express check-in/check-out
  • Currency exchange
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Shuttle service
Food & Drink
  • Restaurant
  • Breakfast in the room
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
Safety & security
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered