Pousada Viena

Recommended

Situated conveniently in the centre of Gramado, Pousada Viena offers free WiFi throughout the property, a shared lounge and free private parking for guests who drive. The property is set 3 km from Black Lake Gramado, 8.3 km from Stone Church and 34 k...

Rooms total: 20

Important Information

Please note that the property does not have a lift, therefore the access to some rooms is only by stairs.This property will not accommodate hen, stag or similar parties.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Services

24-hour front desk
Laundry
Ironing service
Valet parking
Car hire
Luggage storage
Concierge service
Shuttle service (additional charge)
Shared lounge/TV area
Daily housekeeping
Shuttle service

Food & Drink

Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Kitchen

Shared kitchen

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible

Reception services

Invoice provided

Safety & security

24-hour security
Security alarm
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Thermometers for guests provided by property

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety