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Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World 

Overlooking Douro River in Porto, the 5-star Palácio Do Freixo is set in a restored 18th-century Baroque building. It offers aristocratic public areas with stately architecture, combined with modern rooms with flat-screen TV. Rooms at Pestana Paláci...

Rooms total: 112

Important Information

All children under 12 can only access the spa pool when accompanied by an adult. Guests should specify their preference for bedding for any type of room prior to arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the Hotel. Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at the property. For bookings of 9 or more rooms, the hotel will charge a non-refundable prepayment of 50% of the entire reservation on the guest's credit card. Please note that breakfast is included for these types of rates, but half board is not included. As a sustainability measure, the indoor pool's water will only be heated to 26ºC.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Sauna
  • Spa and wellness centre
  • Massage
  • Hammam
  • Indoor pool
  • Indoor pool (all year)
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Fitness
  • Themed dinner nights
  • Live sport events (broadcast)
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Street parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Emergency cord in bathroom
Pool and wellness
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered