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Located in the old part of San Sebastian, Pension Kaia is just 2 minutes’ walk from La Concha Beach and the port. The Aquarium is just 600 metres away. Rooms in Pension Kaia all have a flat-screen TV, private bathroom and heating. There is also free...

Rooms total: 5

Important Information

Please note that reception hours are from 09:30-14:00 and 17:00-22:30. Late check-in after 23:00 has a surcharge of EUR 20. Please note that check-in is not possible from 14:00 to 17:00. In case you require a check-in between 14:00 and 17:00 the cost is an additional 25 EUR. *this condition will be applicable by giving at least one hour's notice prior to the desired check-in time. * Arrivals outside the check-in hours will incur a surcharge. Late check-in from 22:00 to 00:00 is subject to a 25 EUR surcharge, from 00:00 to 01:00 is subject to a 30 EUR surcharge and from 01:00 to 02:00(Cut-off time) is subject to a 40 EUR surcharge. All requests for late arrival are subject to confirmation by the property. When booking more than 5 rooms, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • WiFi available in all areas
Services
  • Tour desk
  • Fax/photocopying
  • Private check-in/check-out
Internet
  • Internet services
  • WiFi
  • Free WiFi
Reception services
  • Invoice provided
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay